InspectU

Terms of Service

Effective Date: February 2026

These terms govern your use of InspectU products and services.

1. Acceptance of Terms

This Terms of Service Agreement ("Agreement") is a legally binding contract between InspectU, Inc. ("InspectU," "we," "us," or "our") and you, the individual or entity accessing or using our services ("you" or "your").

By creating an account, submitting an order, or accessing any InspectU service, you confirm that:

• You are at least 18 years old;
• You have the legal authority to enter into this Agreement; and
• If acting on behalf of a company or organization, you are authorized to bind that entity to this Agreement.

This Agreement becomes effective on the earlier of (a) the date InspectU accepts your order or (b) the date InspectU first makes the services available to you ("Commencement Date").

Affiliates of your organization (entities that directly or indirectly control, are controlled by, or are under common control with you) may also place orders governed by this Agreement. In those cases, all references to "you" apply equally to that affiliate.

2. Scope of Agreement

This Agreement consists of the following components, listed in order of priority in the event of any conflict:

• The order form or online order submitted pursuant to Section 13 ("Order");
• These General Terms and Conditions;
• Any applicable product or service module terms; and
• InspectU's policies, including the Privacy Policy, Acceptable Use Policy, Website Terms, and Community Terms, available at https://InspectU.com/legal/.

3. Services

3.1 What We Provide

InspectU's services include: (i) cloud-based software-as-a-service ("Subscription Services"); (ii) related support; and (iii) any other products or services identified in an Order ("Services").

3.2 What Is Not Included

The following are not part of the Services:

• Content, data, templates, images, or other materials you upload, generate, or provide to InspectU ("Your Data");
• Modifications you or your representatives make to any InspectU-provided materials ("Your Modifications");
• Materials in the InspectU Content Library ("Content Library Materials");
• Any hardware supplied by InspectU; and
• Third-party connectors not built or maintained by InspectU or its subcontractors.

3.3 Professional Services

You may purchase training, implementation, onboarding, or other technical services from InspectU ("Professional Services") as identified in your Order. Professional Services will be performed in a professional and workmanlike manner. You agree to provide InspectU with timely access to Your Data as reasonably required. InspectU is not prevented from providing similar services to other clients, and you are not prevented from engaging third parties for similar services.

3.4 Service Changes

InspectU may update or modify the Subscription Services at any time, including changes to features, functionality, and user interface. If a change materially reduces the functionality of a paid Subscription Service, or if InspectU discontinues a Service without a substantially equivalent replacement, InspectU will notify you in writing. You may terminate the affected Services within 30 days of that notice, and InspectU will refund any prepaid, unused fees for those Services.

3.5 License to Use

InspectU grants you a non-exclusive, worldwide, non-sublicensable, non-transferable license to access and use the Subscription Services solely for your internal business operations during the applicable Subscription Term, subject to any usage limits in your Order.

3.6 Acceptable Use

Unless required by applicable law or expressly permitted in writing by InspectU, you must not — and must not permit others to:

• Resell, sublicense, distribute, or otherwise provide access to the Services to any third party;
• Copy, modify, or create derivative works of the Services, or remove any proprietary notices;
• Reverse engineer, decompile, or attempt to extract the source code or API of the Services;
• Incorporate the Services into a product or service you offer to third parties; or
• Use the Services to build a competing product or service.

You must promptly notify InspectU in writing if you become aware of any violation of these conditions.

You are solely responsible for ensuring that your devices and systems meet any minimum technical requirements specified by InspectU.

4. No-Charge Services

InspectU may offer certain Services at no charge, including free accounts, trial access, and beta or pre-release products ("No-Charge Services"). Pre-release and beta products are provided "as is" and may contain errors or bugs.

Your use of No-Charge Services is subject to any additional terms specified by InspectU. Unless InspectU designates a specific period, No-Charge Services are available for up to 30 days. InspectU may terminate your access to No-Charge Services at any time without liability.

5. Accounts

To access the Services, you must create a customer account ("Customer Account"). Each individual user must have their own named account ("End User Account"). End User Accounts may not be shared.

InspectU's Services are not directed to individuals under the age of 18. You are responsible for ensuring all End Users meet this age requirement.

You must provide all required disclosures to, and obtain all necessary consents from, End Users to allow InspectU to provide and operate the Services, including with respect to the collection and use of personal information as described in our Privacy Policy.

You may designate one or more administrators ("Admin Accounts") to manage End User Accounts and account settings. You are responsible for all activity that occurs through your Customer Account, End User Accounts, and Admin Accounts (collectively, "Your Accounts"), including:

• Maintaining the security and confidentiality of all account credentials;
• Ensuring only authorized individuals have access to Your Accounts; and
• Ensuring all account activity complies with this Agreement.

Admin Accounts may control End User access, enable or disable features, and manage Your Data. InspectU may take direction from and share account information with Admin Accounts, and is not responsible for actions taken by account administrators. End Users acknowledge their accounts may be managed by their employer or the entity that controls their email domain.

6. Intellectual Property Rights

6.1 InspectU's Rights

InspectU and its licensors retain all rights, title, and interest in and to the Services and all associated intellectual property, including copyrights, trademarks, patents, and trade secrets.

6.2 Your Rights

You retain ownership of all rights in Your Data and Your Modifications.

6.3 License to InspectU

You grant InspectU a non-exclusive, worldwide, royalty-free license to access, use, process, and display Your Data solely as necessary to provide the Services. InspectU may also collect and use aggregated, de-identified usage data for internal business purposes such as improving the Services and generating reports. Such aggregated data will not identify any individual.

6.4 Shared Templates and Courses

If you share templates or courses containing Your Data or Your Modifications with other users or publicly through an InspectU website, you grant InspectU and those users a non-exclusive, worldwide, perpetual, royalty-free license to access, use, and display such materials as necessary to make them available. You may disable sharing permissions for your accounts (other than Admin Accounts) by contacting InspectU support.

6.5 Feedback

If you or your End Users submit suggestions, feature requests, corrections, or other feedback about the Services ("Feedback"), you grant InspectU an irrevocable, perpetual, royalty-free, worldwide license to use and incorporate that Feedback into the Services without restriction. You waive any rights you may have in such Feedback.

7. Content Library

The InspectU Content Library may include materials provided by third-party industry partners ("Sponsored Content"). Sponsored Content is protected by copyright and other proprietary rights. You may use downloaded Sponsored Content only in its original form within Your Accounts. Copying, redistributing, or commercially exploiting Sponsored Content is prohibited without prior written permission from InspectU and/or the applicable rights holder. You must not alter or remove any attribution, trademark, or copyright notices.

Your use of Content Library Materials is at your own risk. To the maximum extent permitted by law, InspectU excludes all liability for your use of Content Library Materials. You are responsible for assessing the suitability of such materials for your specific purposes.

8. Your Data

8.1 Your Warranties

You represent and warrant that Your Data and Your Modifications:

• Comply with InspectU's Policies, including the Acceptable Use Policy;
• Are accurate and not misleading;
• Do not infringe any third-party intellectual property, privacy, or other rights, and that you have obtained all rights necessary to grant the licenses in this Agreement;
• Comply with all applicable laws; and
• Are free of viruses, malware, or other harmful code.

8.2 Removal of Data

InspectU may remove Your Data or Your Modifications from the Services if we have reasonable cause to believe the above warranties are or may be violated. Where practicable and permitted by law, InspectU will notify you before doing so.

8.3 Personal Information

You must obtain all necessary consents from individuals whose personal information is included in Your Data before providing that data to InspectU.

8.4 Backups

You are responsible for maintaining your own backups of Your Data and Your Modifications. InspectU is not responsible for any data loss.

8.5 Indemnification

You agree to defend, indemnify, and hold harmless InspectU and its affiliates, officers, employees, contractors, and service providers from any claims, losses, damages, and expenses (including reasonable legal fees) arising from: (i) your failure to ensure End Users meet the minimum age requirement; (ii) your failure to obtain required End User consents; or (iii) any breach of Section 8. InspectU will provide you with prompt written notice of any such claim, grant you control over its defense or settlement, and cooperate reasonably at your expense.

9. Third-Party Integrations

You may, at your discretion, integrate the Services with third-party products or services ("Third-Party Products"). To enable such integrations, InspectU may provide those third parties with access to Your Data as necessary. Your use of any Third-Party Product is governed by the agreement between you and the relevant third-party provider.

INSPECTU IS NOT RESPONSIBLE FOR ANY THIRD-PARTY PRODUCTS OR THE ACTS OR OMISSIONS OF ANY THIRD-PARTY PROVIDERS. INSPECTU DISCLAIMS ALL LIABILITY RELATED THERETO.

InspectU may offer connectors to facilitate integrations with Third-Party Products. InspectU will use commercially reasonable efforts to resolve errors in its own connectors within a reasonable time after receiving written notice from you. InspectU is not liable for the functionality, availability, or interoperability of Third-Party Products or connectors built by parties other than InspectU or its subcontractors. Support for Third-Party Products is provided by the relevant third-party provider.

10. Artificial Intelligence Features

InspectU may offer features powered by third-party artificial intelligence systems ("AI Features").

You are solely responsible for any content you submit to AI Features ("Input") and any content generated as a result ("Output"). Both Input and Output constitute Your Data under this Agreement. You must ensure that your Input and Output comply with this Agreement and InspectU's Policies.

You may use Output for any lawful purpose, subject to this Agreement, at your own risk.

Output is generated by artificial intelligence. InspectU does not verify the accuracy of Output, and Output does not represent InspectU's views or opinions. InspectU makes no warranty regarding the accuracy, completeness, or reliability of any Output and accepts no liability for your reliance on Output.

By using AI Features, you acknowledge that your Input — including any personal information or sensitive business data — may be processed by third-party AI providers such as OpenAI, LLC. Third-party providers will not use your Input to train or improve their models.

The following uses of AI Features are strictly prohibited:

• Deceiving others into believing Output is human-generated;
• Providing medical, legal, or financial advice;
• Creating legally binding obligations;
• Generating political content, spam, ransomware, viruses, or other harmful code;
• Generating shocking, profane, or illegal content; or
• Implementing fully automated decision-making that affects individuals without human oversight.

If your Output violates these terms or applicable law, InspectU reserves the right to remove the Output, report it to law enforcement or government authorities, and suspend or terminate Your Accounts.

11. Confidentiality

"Confidential Information" means any information disclosed by one party ("Disclosing Party") to the other ("Receiving Party") that is marked as confidential or that reasonably should be understood to be confidential given its nature or the circumstances of disclosure, including business strategies, operations, technology, customer data, and financial information.

Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) is independently developed by the Receiving Party without reference to the Confidential Information; (iii) was already known to the Receiving Party before disclosure; or (iv) is lawfully obtained from a third party without restriction.

Each party agrees to: (i) keep the other party's Confidential Information strictly confidential; (ii) use it only for purposes related to this Agreement; and (iii) disclose it only to representatives who have a need to know and are bound by comparable confidentiality obligations.

A Receiving Party may disclose Confidential Information if legally required to do so, provided it uses commercially reasonable efforts to give prior written notice to the Disclosing Party and discloses only the minimum information legally required.

12. Privacy and Security

InspectU implements appropriate technical and organizational measures to protect Your Data against unauthorized access, loss, or destruction. A description of InspectU's security practices is available at https://InspectUpro.com/security/.

InspectU processes personal data in accordance with applicable privacy laws and its Privacy Policy. You agree to comply with all applicable privacy and data protection laws, including obtaining any required consents from End Users.

Where the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), or substantially equivalent state or territorial law applies to Your Data, the terms of InspectU's Data Processing Agreement (set out in Appendix 1 and Appendix 2) will govern that processing.

InspectU will use commercially reasonable efforts to prevent the introduction of malicious code, viruses, or Trojan horses into the Subscription Services. InspectU is not responsible for any malicious code introduced by you or your End Users.

You acknowledge that:

• The Services have not been designed to comply with specific legal frameworks that may apply to your industry or data, such as HIPAA, PCI-DSS, or other sector-specific laws; and
• It is your responsibility to determine whether your use of the Services satisfies your legal obligations, and InspectU disclaims liability for any noncompliance arising from your use of the Services.

13. Orders and Subscriptions

To access the Services, you must place an Order either by: (a) completing an online order form ("Online Order"); or (b) executing a written order form or statement of work provided by InspectU ("Order Form"). Each Order will include details such as the Services ordered, applicable fees, number of End User licenses, Subscription Term, and billing information.

14. Billing and Payment

All fees are payable in the currency and billing cycle specified in your Order. Except as expressly provided in this Agreement, all fees are non-refundable, non-cancellable, and non-creditable.

For Subscription Services, InspectU will bill you in advance for recurring fees. For other Services, InspectU may bill on a fixed-fee or time-and-materials basis, as specified in the Order.

You may add End Users or additional Services during a Subscription Term by placing a new Order or through account functionality. Additional End Users added through account functionality will be billed in arrears at the end of the relevant calendar month, at then-current rates, prorated for the remainder of the Subscription Term. No refunds or credits are issued for removing End Users or Services once added.

To reduce your End User count or downgrade your subscription plan, you must provide written notice at least 30 days before the end of the then-current Subscription Term, or make the change through account functionality where available. If your active End Users exceed your licensed count for more than 7 days after an Order is executed, InspectU will charge you for the overage at then-current rates.

Credit and debit card payments are charged immediately. Invoice payments are due within 30 calendar days of the invoice date. You agree to pay all reasonable collection costs, including legal fees, incurred by InspectU to recover overdue amounts. This obligation survives termination of the Agreement.

Fees do not include taxes, customs duties, or other governmental charges (such as VAT, GST, or sales tax). You are responsible for all applicable taxes, unless you provide valid tax exemption documentation. If you are required by law to withhold taxes, you will gross up your payments so that InspectU receives the full invoiced amount after withholding.

15. Limitation of Liability

Except as expressly stated in this Agreement or required by applicable law, the Services are provided "as is" without any warranty of any kind. InspectU expressly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted or error-free operation.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE FOR: (i) LOSS OF PROFITS, REVENUE, ANTICIPATED SAVINGS, OR BUSINESS OPPORTUNITIES; (ii) LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS TO DATA; (iii) BUSINESS INTERRUPTION; (iv) LOSS OF GOODWILL; OR (v) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSSES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

InspectU is not liable for: (i) your misuse of the Services or the acts or omissions of your personnel; (ii) outages caused by networks or systems outside InspectU's control; (iii) personal injury or property damage arising from your use of the Services; or (iv) your violation of any law applicable to your business, including health, safety, or food safety regulations.

Note: If you are a consumer under applicable state consumer protection law, additional rights may apply.

16. Intellectual Property Indemnification

InspectU will defend you against any third-party claim that the Subscription Services infringe a U.S. copyright or U.S. patent (a "Claim"), and will indemnify you for damages and costs finally awarded by a court or agreed in a written settlement, provided that you:

• Promptly give InspectU written notice of the Claim;
• Grant InspectU sole control over the defense and settlement of the Claim; and
• Provide reasonable cooperation, at InspectU's expense.

If a Claim arises or is likely to arise, InspectU may, at its discretion: (i) obtain the right for you to continue using the Services; (ii) replace the affected Services with a materially equivalent alternative; or (iii) terminate the affected Order and refund any prepaid, unused fees.

InspectU's indemnification obligation does not apply to Claims arising from:

• Use of No-Charge Services;
• Combination of the Services with third-party data (including Content Library Materials) or Third-Party Products in a manner not intended or approved by InspectU;
• Modifications to the Services made by any party other than InspectU or its subcontractors; or
• Circumstances covered by your indemnification obligations in Section 8.5.

THIS SECTION CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY, AND INSPECTU'S ENTIRE LIABILITY, FOR ANY INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS RELATED TO THE SUBSCRIPTION SERVICES.

17. Term and Renewal

This Agreement begins on the Commencement Date and continues until all Subscription Terms have expired and all Orders have been fulfilled, unless terminated earlier ("Term").

Unless your Order specifies otherwise, each Subscription Term will automatically renew for successive periods equal to the initial Subscription Term at the then-current rates, unless either party provides written notice of non-renewal at least 30 days before the end of the then-current Subscription Term.

18. Termination and Suspension

18.1 Termination by You

You may terminate Subscription Services at any time by providing written notice or through account functionality. Termination by you under this section does not entitle you to any refund or credit.

18.2 Termination for Cause

Either party may terminate this Agreement (in whole or in part) immediately upon written notice if: (i) the other party materially breaches this Agreement and fails to cure the breach within 30 days of written notice; or (ii) the other party becomes insolvent, enters bankruptcy, receivership, or a similar proceeding, or ceases to operate.

18.3 Suspension or Termination by InspectU

InspectU may immediately suspend or terminate your access to the Services if:

• You commit a material breach more than twice during the Term (regardless of cure);
• You fail to pay overdue fees within 7 days of a written notice of non-payment;
• You infringe InspectU's intellectual property rights; or
• Your use of the Services violates applicable law or InspectU's Policies.

InspectU will notify you of any suspension or termination where practicable.

18.4 Effect of Suspension

During a suspension, InspectU will continue to charge applicable fees. The Services will be reinstated once you have remedied the cause of suspension to InspectU's reasonable satisfaction and paid all outstanding amounts.

18.5 Acceleration of Fees

If fees remain unpaid for more than 7 days after a written notice of non-payment, InspectU may: (i) require future payments on a modified billing cycle; and/or (ii) accelerate all remaining fees for the current Subscription Term, making them immediately due and payable.

19. Consequences of Termination

Upon termination of this Agreement or any Order:

• If terminated by you due to InspectU's uncured material breach, InspectU will refund any prepaid, unused fees for the terminated Subscription Services.
• If terminated by InspectU due to your breach, all fees for the remaining Subscription Term become immediately due and payable.

Upon termination or expiration, you and your End Users must immediately cease all use of the Services and delete or destroy InspectU's Confidential Information in your possession. Upon InspectU's request, you will certify your compliance in writing.

You must export Your Data before the end of the Subscription Term. You will not have access to Your Data after expiration or termination. InspectU will delete or destroy Your Data in accordance with its Privacy Policy.

The following sections survive termination or expiration: Sections 6, 7, 8.1, 8.5, 9.1, 10, 11, 14, 15, 16, 19, and 21, as well as any other provisions that by their nature should survive.

20. Amendments

InspectU may update this Agreement from time to time, including InspectU's Policies and other referenced documents, by providing notice to you. If an update materially reduces your rights, you may terminate the Agreement within 30 days of InspectU's notice, and InspectU will refund any prepaid, unused fees. Continued use of the Services after the notice period constitutes your acceptance of the updated terms.

21. General Provisions

21.1 Governing Law and Dispute Resolution

This Agreement is governed by the laws of the state specified at https://InspectU.com/legal/InspectU-group/, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to this Agreement will be resolved by final and binding arbitration before a neutral arbitrator, unless you opt out of arbitration within 30 days of first accepting this Agreement by emailing support@inspectupro.com and stating your rejection of the arbitration clause. By agreeing to arbitration, you and InspectU waive the right to a jury trial. Arbitration will be conducted on an individual basis only — class actions and class arbitrations are not permitted. The arbitrator may award any individual remedy, including injunctive or declaratory relief, to the extent warranted by the individual claim.

21.2 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, it will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

21.3 No Waiver

A party's failure to enforce any right under this Agreement in a particular instance does not constitute a waiver of that right in the future.

21.4 Remedies

Except where an exclusive remedy is expressly provided, each party's rights and remedies are cumulative and non-exclusive.

21.5 Force Majeure

Neither party will be liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, acts of war or terrorism, government action, pandemics, labor disputes, or widespread internet outages. This section does not excuse obligations to pay fees.

21.6 Third-Party Websites and Software

Your use of any website or software not provided by InspectU to access or download the Services is governed solely by the terms applicable to that website or software. InspectU is not responsible for any resulting damage, except to the extent directly caused by the Services.

21.7 Notices

Notices to you may be delivered via the InspectU website, in-product notification, or email. Billing notices will be sent to your designated billing contact; all other notices will be sent to your Admin Account(s). Notices to InspectU must be sent in writing to support@inspectupro.com.

21.8 Assignment

Neither party may transfer or assign this Agreement or any rights under it without the prior written consent of the other party, except in connection with: (i) a merger, acquisition, or sale of substantially all assets; or (ii) a transfer to an affiliate or subsidiary. Any purported assignment in violation of this section is void.

21.9 Marketing

You grant InspectU the right to identify you as a customer and use your logo in InspectU's marketing materials, including on its website. To opt out, email support@inspectupro.com.

21.10 Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior agreements or understandings. Resellers are not authorized to modify this Agreement or make binding commitments on InspectU's behalf.

21.11 Export Compliance

You represent that neither you nor any of your End Users are listed on any U.S. government denied-party list. You will not permit any End User to access or use the Services from any country or region subject to a U.S. government embargo.

21.12 Language

If this Agreement is translated into any language other than English, the English version will govern unless expressly stated otherwise in the applicable translation.

Questions? Contact us at support@inspectupro.com

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