Privacy Policy
InspectU
Privacy Policy
Effective Date: February 2026
This policy explains how InspectU collects, uses, and protects your personal information.
Introduction
InspectU, Inc. ("InspectU," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our products, services, and websites (collectively, "Services").
By using our Services or providing us with your personal information, you agree to the practices described in this Privacy Policy. You are not required to provide personal information to us; however, if you choose not to, it may limit your ability to use certain features of our Services.
This Privacy Policy applies to all Services offered by InspectU and its affiliates, except where a separate privacy policy applies. It does not apply to third-party websites, products, or services that may be accessed through links on our platform.
If you have questions about this policy or our data practices, please contact us at the details in the Contact section below.
Information We Collect
We collect information to provide and improve our Services. The types of information we collect depend on how you interact with us.
Information You Provide to Us
When you register for an account, place an order, or otherwise interact with our Services, you may provide us with:
- Account and profile information, such as your name, email address, telephone number, and profile photo;
- Payment and billing information, such as credit card details and billing address;
- Content you upload, create, or share using our Services, including documents, photos, and videos, which may contain personal or sensitive information; and
- Communications you send us, such as support requests, feedback, or inquiries.
Information We Collect Automatically
When you use our Services, we may automatically collect:
Device Information
We may collect device-specific data such as hardware model, operating system version, unique device identifiers, and mobile network information, which we may associate with your account.
Log Information
Our servers automatically record certain information when you use our Services, including:
- Usage details, such as search queries and feature interactions;
- Internet Protocol (IP) address;
- Browser type, language, and settings;
- Date, time, and referring URL of your requests; and
- Device event data, such as crashes and system activity.
Location Information
With your permission, location-enabled Services may collect and process your precise GPS location. We may also infer approximate location from your IP address or nearby Wi-Fi and cell tower signals.
Cookies and Similar Technologies
We use cookies, pixel tags, and similar technologies to collect information about your interactions with our Services. Cookies help us remember your preferences, keep you logged in, and improve your experience. You can configure your browser to block or alert you to cookies, but doing so may affect the functionality of some Services.
Local Storage
We may store information locally on your device using browser storage mechanisms, including HTML5 storage and application data caches.
Contact Information
If you use our Services to invite contacts to join your organization or view shared content, we may collect names, phone numbers, and email addresses from your contact list solely to send those invitations as directed by you.
Unique Application Numbers
Certain Services include a unique application number that is transmitted to our servers when you install, uninstall, or update the application.
Information We Receive from Third Parties
We may receive information about you from the following sources:
- Integration partners who connect their products to our Services;
- Referral or reseller partners who recommend or distribute our Services;
- Advertising and marketing partners who run campaigns on our behalf; and
- Affiliates within the InspectU corporate group.
This information may include billing details, contact information, company details, product interest, and engagement data.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, improve, and personalize our Services;
- To develop new features and protect the rights, property, and safety of InspectU and our users;
- To process transactions and manage your account and billing;
- To communicate with you about your account, our Services, updates, and relevant promotions;
- To respond to your support requests and resolve issues;
- To monitor and analyze usage trends and improve user experience;
- To detect, prevent, and investigate fraud, unauthorized access, and other illegal or harmful activity;
- To enforce our Terms of Service and other agreements;
- To generate aggregated, de-identified data for analytics and reporting, which may be shared with third parties; and
- To comply with applicable laws and legal obligations.
Where required by applicable data protection law, we will seek your consent before using your information for purposes not described in this Privacy Policy.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Your Consent
We will share your personal information with third parties when you have given us explicit consent to do so.
With Account Administrators
If your account is managed by an organization administrator, that administrator (and any authorized resellers providing support) may have access to your account information and may be able to: view account statistics; change your password; suspend or terminate your account; access data stored in your account; and restrict your ability to edit or delete information. Please review your organization administrator's privacy policy for more information.
With Service Providers and Partners
We may share your information with trusted third parties who provide services on our behalf, including:
- Cloud hosting, data storage, and IT infrastructure providers;
- Payment processors and billing systems;
- Customer support and communications platforms;
- Marketing, advertising, and analytics providers;
- Cybersecurity and fraud prevention services;
- Professional services partners, including consultants, implementation partners, and resellers; and
- Affiliates within our corporate group.
All third-party service providers are required to protect your information and may only use it as directed by us and consistent with this Privacy Policy.
For Legal Reasons
We may disclose your information if required by applicable law, regulation, or legal process, or if we reasonably believe disclosure is necessary to: protect the rights or safety of InspectU or others; investigate or prevent fraud or security incidents; or respond to a valid request from a law enforcement or regulatory authority.
In Connection with a Business Transaction
If InspectU is involved in a merger, acquisition, sale of assets, or similar transaction, your personal information may be transferred to the acquiring entity. We will notify affected users prior to such a transfer and ensure continued confidentiality of personal information.
Aggregated or De-Identified Data
We may share aggregated, de-identified information that cannot reasonably be used to identify any individual. This may include usage statistics, general trends, or anonymized location data shared with partners such as industry groups, publishers, or government bodies.
Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. When determining how long to retain information, we consider the nature and sensitivity of the data, potential risks from unauthorized use, our business needs, and applicable legal requirements.
We may retain certain information after our relationship with you ends, including for fraud prevention, legal compliance, dispute resolution, and record-keeping. When information is no longer needed, we will securely delete or de-identify it in accordance with our data retention practices.
You may request deletion of your personal information at any time (subject to applicable legal requirements) by contacting us as described in the Contact section below.
Information Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Our security practices include:
- Encryption of data in transit using SSL/TLS protocols;
- Encryption of data at rest using AES-256 encryption;
- Access controls and multi-factor authentication limiting access to authorized personnel only;
- Regular review of data collection, storage, and processing practices; and
- Strict confidentiality obligations for employees and contractors who handle personal information.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and any transmission of data is at your own risk. Please notify us immediately if you believe your account or data has been compromised.
Your Privacy Choices
Access and Correction
You may request access to the personal information we hold about you, and ask us to correct any inaccurate, incomplete, or outdated information, by contacting us at support@inspectupro.com.
Restriction of Use
You may ask us to stop or limit processing your personal information in certain circumstances. If you have previously consented to our use of your information for direct marketing, you may withdraw that consent at any time by contacting us.
Deletion
You may request deletion of your personal information. We will comply where we are not legally required to retain it.
Cookies
You may configure your browser to block or delete cookies at any time. However, this may impair the functionality of some Services, such as the ability to remain logged in to your account.
Marketing Communications
You may opt out of receiving promotional emails from us by following the unsubscribe link in those communications or by contacting us directly. We may still send you non-promotional messages related to your account or our ongoing business relationship.
Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our systems.
If you believe a child under 13 has provided us with personal information, please contact us at support@inspectupro.com so that we may take appropriate action.
Third-Party Websites and Services
Our Services may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices or content of external sites, and we encourage you to review the privacy policies of any third-party services you access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the most current version on our website with a revised effective date. If a change materially reduces your rights or significantly affects how we process your personal information, we will provide you with prominent notice, such as an email or in-product notification, prior to the change taking effect.
Your continued use of our Services after any update constitutes your acceptance of the revised Privacy Policy.
Enforcement and Complaints
We regularly review our compliance with this Privacy Policy. If you believe we have not handled your personal information in accordance with this Policy or applicable law, please contact us at the details below. We will investigate and respond to your complaint in writing.
We cooperate with relevant regulatory authorities, including data protection authorities, to resolve complaints about personal data transfers that we cannot resolve directly.
Scope of This Policy
This Privacy Policy applies to all Services offered by InspectU and its affiliates, including services offered on third-party platforms, unless those services have a separate privacy policy that does not incorporate this one. This Policy does not apply to services offered by other companies or individuals, including products that may appear in search results or be linked from our Services.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Privacy Officer
InspectU, Inc.
2931 Ridge Rd, Suite 101 #537
Rockwall, Texas 75032
Email: support@inspectupro.com
Telephone: (945) 366-1511
When contacting us about your personal information, we will ask you to verify your identity before processing your request.
Appendix 1 — EU General Data Protection Regulation (GDPR) Disclosures
This Appendix applies to individuals located in the European Economic Area (EEA) or whose personal information is otherwise subject to the EU General Data Protection Regulation 2016/679 ("GDPR"). For GDPR purposes, InspectU is the data controller and our contact details are set out in the Contact section above.
Legal Bases for Processing
We process your personal information under the following legal bases:
- Contract performance: Processing necessary to fulfill our service obligations to you or to take steps at your request before entering into a contract.
- Legal obligation: Processing required to comply with applicable law or regulatory requirements.
- Legitimate interests: Processing necessary for our legitimate business interests (or those of a third party), provided those interests are not overridden by your rights and freedoms. Our legitimate interests include operating and improving our Services, responding to inquiries, and preventing fraud.
- Consent: In certain circumstances, we may ask for your explicit consent to process your information for a specific purpose, which you may withdraw at any time.
Third-Party Sub-Processors
We share your personal information with third-party service providers as described in this Privacy Policy. We require all sub-processors to implement appropriate data protection safeguards. A current list of our sub-processors is available at https://InspectU.com/legal/privacy-sub-processors/.
International Data Transfers
InspectU operates globally and may process your personal information on servers located outside the EEA, including in the United States. We use data centers operated by Amazon Web Services (AWS). Where personal information is transferred outside the EEA, we implement appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission, to ensure your data remains protected in accordance with GDPR.
Your Rights Under GDPR
If your information is subject to GDPR, you have the following rights:
Right of Access
You may request a copy of the personal information we hold about you. We may refuse requests that are manifestly unfounded, excessive, or repetitive, and will explain our reasons if we do.
Right to Rectification
If we hold inaccurate, incomplete, or outdated personal information about you, you have the right to request that we correct or update it.
Right to Erasure
You may request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent and there is no other legal basis for processing.
Right to Restrict Processing
You may ask us to limit how we use your personal information in certain circumstances, such as while we verify the accuracy of data you have disputed.
Right to Object
You may object to our processing of your personal information where we rely on legitimate interests as our legal basis, or where we process your data for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds that override your interests.
Right to Data Portability
Where we process your personal information by automated means and on the basis of your consent or a contract, you may request a copy of your data in a structured, commonly used, and machine-readable format, and ask us to transmit it to another organization where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time by contacting us using the details in the Contact section. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of the above rights, please contact us as described in the Contact section. We will respond within the timeframe required by applicable law and may require verification of your identity before processing your request.
Automated Decision-Making
We do not subject you to decisions that have legal or significant effects based solely on automated processing, unless: (i) it is necessary for the performance of a contract with you; (ii) it is authorized by applicable law; or (iii) you have given explicit written consent. Where automated decision-making applies, you have the right to request human review, to express your point of view, and to challenge the decision.
Lodging a Complaint
If you are unhappy with how we have handled your personal information, you may lodge a complaint with your local data protection authority. We encourage you to contact us first so that we may address your concerns directly.
Appendix 2 — California Consumer Privacy Act (CCPA/CPRA) Disclosures
This Appendix applies to California residents and is provided pursuant to the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"). For purposes of this Appendix, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular California consumer or household.
Individuals with disabilities who need this policy in an alternative format may contact us at support@inspectupro.com.
Personal Information We Collect
Over the past 12 months, we have collected the categories of personal information described in the "Information We Collect" section of this Privacy Policy, including identifiers, commercial information, internet or network activity, location data, and professional or employment-related information.
How We Use Personal Information
We use personal information for the business and commercial purposes described in the "How We Use Your Information" section of this Privacy Policy.
How We Disclose Personal Information
We disclose personal information to the categories of third parties described in the "How We Share Your Information" section of this Privacy Policy.
No Sale of Personal Information
InspectU does not sell (as that term is defined under the CCPA) your personal information. We also do not sell the personal information of consumers under the age of 16.
Your Rights as a California Resident
Subject to certain exceptions, California residents have the following rights:
- Right to Know: The right to request disclosure of the categories and specific pieces of personal information we have collected about you, including the purposes for collection, categories of sources, and categories of third parties with whom we share it.
- Right to Delete: The right to request deletion of personal information we have collected from you.
- Right to Correct: The right to request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: As noted above, InspectU does not sell or share personal information for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit our use of sensitive personal information to purposes authorized by the CCPA.
- Right to Non-Discrimination: You have the right to receive our Services on equal terms regardless of whether you exercise your rights under the CCPA.
How to Submit a Request
California residents may submit a rights request by contacting us at support@inspectupro.com. To protect the security of your information, we will verify your identity using two of the following four data points before processing standard requests: (1) email address; (2) telephone number; (3) description of the product or service you purchased or inquired about; or (4) the security code from your credit card.
For requests to delete sensitive personal information, we require verification using three of the four data points listed above. Government-issued identification may also be required in certain circumstances.
We will respond to verified requests within the timeframe required by applicable law.
Authorized Agents
California residents may designate an authorized agent to submit a CCPA request on their behalf. We will require the agent to provide written authorization signed by you, and we may also verify your identity directly.
Contact for California Requests
California residents may contact our Privacy Officer at support@inspectupro.com or by phone at (945) 366-1511.
For more information about the CCPA, please visit the California Legislative Information website at https://leginfo.legislature.ca.gov/.
Questions? Contact us at support@inspectupro.com | (945) 366-1511
© 2026 InspectU, Inc. All rights reserved.