InspectU uses different user roles to control what each person can access and manage within the platform. Assigning the appropriate role helps ensure that team members have the right level of access while maintaining organization-wide security and workflow control.

Below are the available roles in InspectU and what each role is responsible for.

Super Admin

The Super Admin role is typically reserved for the InspectU support team.

Super Admins assist organizations with everything from initial platform setup to ongoing support. This includes helping configure the system, creating inspection templates and checklists, troubleshooting issues, and assisting with updates or adjustments to the organization’s account.

Super Admins have full system access so they can support customers whenever assistance is needed.

Administrator

The Administrator role has the highest level of access within a customer organization.

Administrators manage the organization’s overall activity and configuration within InspectU. Their responsibilities typically include:

• Managing the organization dashboard

• Adding and managing team members

• Scheduling and managing inspections and checklists

• Reviewing completed inspections

• Flagging items that require corrective actions or follow-ups

• Monitoring reports, analytics, and operational activity

Administrators oversee the entire inspection process and ensure that the platform is used effectively across the organization.

Manager

The Manager role functions similarly to an Administrator but with slightly limited permissions.

Managers can help oversee inspections, tasks, and team activity, but they may have restrictions when it comes to editing or deleting certain system settings or administrative configurations.

This role is typically assigned to supervisors or team leaders who need to manage inspections and workflows without having full administrative control.

Basic User

A Basic User is a light-access role designed for team members who primarily complete inspections or tasks assigned to them.

Basic users can:

• Complete inspections

• Complete assigned tasks

• Submit responses, notes, and photos during inspections

However, they typically do not have permission to manage system settings, modify templates, or oversee other users.

This role is commonly used for inspectors, field staff, or operational team members.

Standard User

A Standard User is similar to a Basic User but may have slightly expanded access to certain platform features depending on the organization’s configuration.

Standard users can perform inspections and tasks while having access to additional tools or views compared to a Basic User. The exact permissions may vary depending on how the organization configures the role.

Guest

A Guest account is a view-only role.

Guest users can access inspection reports, analytics, and data insights, but they cannot perform inspections, modify information, or manage system settings.

This role is useful for stakeholders, executives, auditors, or external partners who need visibility into inspection results without participating in the inspection process.

By assigning the correct role to each team member, organizations can maintain clear responsibilities while ensuring inspections, tasks, and reporting workflows run smoothly within InspectU.